Important Note About Optional Remote Answering Capability:
For remote call answer/end capability, please order the optional HL10 automatic handset lifter or click here for our electronic hookswitch EHS cable compatibility guide to see if your phone can use an EHS cable instead of the handset lifter. Feel free to call us toll free with any questions.
Features and Benefits:
Most Commonly Asked Questions About Wireless Headsets
No one should be able to tell that you're on a headset. It should sound every bit as clear and crisp as a call made on your handset receiver, just a lot more comfortable!
It only takes a few minutes to hook up and you can certainly do it without being a techie. If you have any trouble, we're here to walk you through the process.
Yes, you will have separate master settings for both incoming (speakers) and outgoing (microphone) on the charging base, as well as fine tuning for the incoming volume on the earpiece so you can adjust while you are roaming. There is also a mute button on the earpiece.
The main difference is that you are no longer tethered to your desk so you can grab a fax, walk to the printer, check stock on a shelf, etc., all while on a call. The main thing you'll have to get used to is remembering to set the headset on the charging stand at the end of the day to charge it up for the next day.
The rechargeable battery usually lasts anywhere from 1 1/2 - 3 years, depending on how much you use the headset. If you find that you are getting a beeping in your earpiece earlier and earlier in the day, that's the sign that you will want to order a new battery.
Yes, it will work a single- or multi-line corded desk phone. Most office phones are programmed for automatic line selection so that when your phone rings, you'll automatically get the ringing call, regardless of which line it's coming in on. (If you want to be able to answer remotely from the headset, you'll need the HL10 automatic handset lifter or electronic hookswitch EHS cable, depending on your telephone.)
Unfortunately, there are no wireless headsets available that have a hold button, transfer button or line buttons. Since this is just a headset, not a phone, you'll have to walk back to your desk to press the necessary buttons on your phone to perform those functions.
Set-Up and Installation: Set-up couldn't be any simpler. If your phone has a dedicated modular (square) RJ9 headset port, plug the charging base into that port and you're ready to start enjoying increased productivity and an ache-free neck! Even if your phone does not have an RJ9 headset port, you can still use the CS540. Simply unplug your handset receiver from your telephone and connect the base in its place. You'll either lift and lower your handset on and off hook manually for each call, or get the optional HL10 automatic handset lifter to do it for you. Some phones can use a new electronic hookswitch EHS cable instead of the lifter. Please give us a call toll free if you have any questions.
Compatibility:If you have a corded desk phone with either a dedicated modular (RJ9) headset port or a standard handset receiver (which also plugs into your phone with a small modular RJ9 plug), you can use this headset. Single-line or Multi-line phones will both work with the wireless headset. Questions about compatibility? Just give us a call toll free!
Return Policy and Warranty Coverage:
There's never a risk to give a product a try at Founders Telecom. We offer a 60-day money-back guarantee on all Plantronics produts and this item is covered by 1-year factory warranty for free replacement if anything should go wrong with your unit.
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